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Our Unique Business Model

What makes us different?  Probably our unique business model and services.  If you are an installer who does not have the bandwidth to provide top notch programming services, or if your a consumer who purchased a control system or remote from a dealer who went out of business we can help.  Not only does Total Control Remotes train and are certified in various control system platforms, we also sell and are authorized dalers for various product lines.  Our customer service cannot be beat.  Have a question on a Sunday afternoon during a Football or Baseball game?  No problem, we are here to help - all the time. 

We also understand the customer who has been through bad experiences with big name dealers.  We offer optional lifetime contracts with our programming that allow the end-user to change around equipment as often as they like and not incur the programming costs to change their system.  That means peace of mind for as long as you own the remote!

 
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Services offered to custom integrators and A/V installation shops:
 
Here is what Total Control Remotes can do for your business:
Alleviate the time consuming task of custom programming a remote, control system, or keypad by creating a sometimes graphical, reliable, simplistic and enjoyable interface. We feel that the job we do should reflect positively on your business and take every effort to insure you are given top notch support and service.
Providing you and/or your clients with full service support, instruction, documentation and demos with as many tweaks and revisions you need to insure the customer is 100 percent satisfied with the product. We are not happy until you and your client are.  Simply fill out our configuration sheet a couple of days before a job, and receive a configuration file well in time for your installation!  Full support is provided as well.
Allow your business to harness the attributes and features of control systems you don’t currently support or deal. Take on and sell additional product lines with confidence in full programming support – 7 days a week.
Continue to make a profit on programming even though you’re not by offering you low pricing and incentives. We are confident our pricing will allow your business to achieve high profit margins, decreased service calls and higher level of customer satisfaction.  Plus, your customers will appreciate all the work and thoght you put into their configuration - even though you didn't do a thing!
Attach a top notch programming service profit center to your business which will enable you to keep headcount low and spend the extra cash on another area of development.  Use the free time to do whatever you want!
Consult us on advice on how to accomplish a client request with our vast product knowledge and industry coverage. Since we sell products also, we understand the need for high margins and quality that drives any business.  We keep up with the latest products, trends and innovations so we always mantain our "cutting edge" philosophy. 
Receive leads on our customers who need additional services that we do not offer. Our referrals can pay for our service itself.  We have effectively provided our clients with sales leads, referrals, and large scale jobs and continue to monitor the market for requests on a daily basis.  It's a win-win situation.  You continue to profit by programming (without programming) , receive sales leads in your area, and have a place to go to for reccomendations, insight and valuable advice.  We are dedicated to our clients and mantain great relationships with them for many years.
   
Give us a call or email to discuss your options and we can offer you.